Events Terms & Conditions

All conference registrations must be received in writing.

PAYMENT:
Payment of the full delegate fee is due 14 days after receipt of the invoice, or immediately, if the registration is made within one month of the event.

PAYMENT MUST BE RECEIVED PRIOR TO YOUR ATTENDANCE.
Please note your booking is invalid without full payment.

CANCELLATIONS:
Made one month prior to the start of the conference will be refunded less a 50% administrative charge per delegate, of the full conference fee. Payment will be made after the conference has taken place.

CANCELLATIONS:
Made within one month of the start date of the conference will receive no refund. Substitutes are acceptable at any time.

FORCE MAJEURE:
Please note that in the case of force majeure The World Refining Association is relieved of all obligations. Force majeure includes any circumstance beyond the will of The World Refining Association, that impedes permanent or temporary compliance with the obligations, such as "acts of god" including war, danger of war, government regulations, revolts, strikes, transportation difficulties, fire, or severe disturbances affecting the congress organisation or its suppliers.