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Terms and Conditions
REGISTRATIONS:
All conference registrations must be received in writing.
PAYMENT:
Payment of the full delegate fee is due 14 days after receipt of
the invoice, or immediately, if the registration is made within
one month of the event.
PAYMENT MUST BE RECEIVED PRIOR TO YOUR ATTENDANCE.
Please note your booking is invalid without full payment.
CANCELLATIONS:
Made one month prior to the start of the conference will be refunded
less a 50% administrative charge per delegate, of the full conference
fee. Payment will be made after the conference has taken place.
CANCELLATIONS:
Made within one month of the start date of the conference will receive
no refund. Substitutes are acceptable at any time.
FORCE MAJEURE:
Please note that in the case of force majeure The World Refining
Association is relieved of all obligations. Force majeure includes
any circumstance beyond the will of The World Refining Association
that impedes permanent or temporary compliance with the obligations,
such as "acts of god" including war, danger of war, government
regulations, revolts, strikes, transportation difficulties, fire,
or severe disturbances affecting the congress organisation or its
suppliers.
CUSTOMER SERVICES/ACCOUNTS ENQUIRIES:
For questions concerning your registration, attendance, visa support
and invoice payments, please contact our Customer Services Department:
Tel: + 44 (0) 1242 529 090
Fax: + 44 (0)1242 529 060
Email: a.andrejeva@theenergyexchange.co.uk
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